Policies + FAQs
q: when will i get my order?
**COVID-19 UPDATE**: To be as safe as possible, each order will be packaged by someone from our team who is not experiencing any symptoms related to COVID-19. Our team will carefully handle all goods + packages by continually washing our hands, sanitizing work surfaces, and/or wearing gloves and masks.
Due to the pandemic, fulfillment + shipping times may take longer than usual. Unfortunately, we cannot provide exact dates on when you can expect to receive your order. Our suppliers and shipping carriers have been experiencing delays, which may potentially increase until things return to normal.
We understand how inconvenient this can be, yet hope you can extend us some grace in this tough time. We appreciate your patience as we try serving you as best as we can despite these challenges. :)
DELIVERY: All preorders will be fulfilled within 2-3 weeks from ordering, and then shipped. All other standard orders ship will be fulfilled 3-7 business days from the date of purchase, and then shipped. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
TRACKING: After your items have shipped, you will get a shipping notification via email with tracking info (it may sneak into your spam folder, so be sure to check there and move emails from Living Worthy Co. to your primary inbox). Please be sure your shipping information is correct at the time of check out. We currently do not offer refunds or replacements for items sent to the wrong address.
q: why do you do pre-orders?
Pre-orders are our little way of doing our part to contribute to sustainable fashion. With this made-to-order method, we’re able to put extra love + care into the creation of each item and only produce the amount of items necessary so that there’s zero waste.
q: how do sizes run?
Please keep in mind that all of our shirts are unisex + are meant to be worn a little loose for maximum comfort.
Tee shirt sizes based on chest to fit:
Small: 34"-37" / Medium: 38"-41" / Large: 42"-45"
Extra Large: 46"-49" / 2XL: 50"-53" / 3XL: 54"-57"
Sweatshirt sizes:
Small: 20” (width) / 27” (length) / 33.5” (sleeve; from center of back to cuff)
Medium: 22” (width) / 28” (length) / 34.5” (sleeve; from center of back to cuff)
Large: 24” (width) / 29” (length) / 35.5” (sleeve; from center of back to cuff)
XL: 26” (width) / 30” (length) / 36.5” (sleeve; from center of back to cuff)
2X: 28” (width) / 31” (length) / 37.5” (sleeve; from center of back to cuff)
q: do you offer returns/exchanges?
Returns + exchanges are available within 14 days of product(s) delivery to you. Contact us at livingworthyco@gmail.com if you are unsatisfied with your order for any reason.